We are pleased to announce that we are working with an appointed consultancy and are in the process of achieving certification in ISO 9001, 14000 and 18000. ISO accreditation demonstrates an organisation’s commitment to delivering quality services and shows that they follow strict quality assurance processes in house.
9001 will introduce a true quality management system into the company, endorsing what we already practise with official industry certification and recognition, whilst further improving our processes.14000 and 18000 follow on from this and strengthen our commitment to both environmental impact and management, and health and safety respectively.
Our customers already know that we deliver an exceptional quality of service and we believe that by achieving this official certification it will prove our capability to companies that have not seen our working practice for themselves and also ensure that we have systems and procedures in place to continue improving our high standards in the future.
Over the next six months all aspects of our business will be observed, monitored and measured. All of our business procedures will be refined, documented and internally published and our consultant partner will help us improve any areas where we need to improve, as well as enhancing those areas where we already excel! This process will lead to successful certification against the stringent ISO criteria towards the end of Q3 2011.