Charity Video Conferencing Case Study - avsnet

Supporting over 500 children and families made easier with avsnet meeting rooms

See how avsnet helped with this charity video conferencing case study

Shooting Star CHASE is the children’s hospice service for western London, Surrey and West Sussex. It supports over 500 local families with children and teenagers not expected to reach their 19th birthday.

The hospice has no guaranteed government funding so it relies on donations to raise the £23,000 a day it costs to operate its vital service. The care Shooting Star CHASE provides is entirely free to the families it supports.

To assist the organisation in its challenging mission, avsnet installed a new multi-function meeting space to aid its fundraising, improve collaboration and increase staff morale.

What Else Was Provided?

Alongside general meetings, the room is used by the organisation’s fundraising teams when meeting with prospective funders, as well as for internal workforce training. Having access to a meeting room that can cope with a wide range of functions ensures it is never out of use.

Paul Bartlett, IT Project Manager at Shooting Star CHASE, said, “We rely entirely on the generosity of the public for our operational costs so having a professional space is critical to our mission. When we invite potential funders to our organisation, our team can be proud of the room avsnet has installed. It definitely allows us to convey our message in a modern, engaging way using the latest audio visual technology.”

avsnet installed a mounted projector for presentations, a motorised drop-down screen that can be retracted when the room needs to be used as a standard meeting space, and standard multimedia equipment including a DVD player and audio system.

Everything is operated via a user-friendly wall mounted control touch-panel that was donated from Crestron.

Bartlett concluded, “The room’s system is extremely easy to use and it’s always available. Prior to avsnet’s installation, our IT support department used to have to help users regularly. Now individuals are able to enter the room and control its programmed features without taking up our IT department’s time.”

Shooting Star CHASE Contact

Edan Etgar

"I would have no hesitation in recommending avsnet for any AV and VC projects, small or large."

Edan Etgar
Building and Service Manager / Ferrero

Esrar Ahmed

"The whole process has been brilliant. We did initial user testing, chose to move forward immediately and haven’t looked back since."

Esrar Ahmed
IT Helpdesk Manager / The Electoral Commission

Stuart Carrison

"avsnet’s engineering team worked long hours and weekends to make sure everything was in place and working. Add excellent after sales support and we couldn’t be happier."

Stuart Carrison
IT&T Manager / SAI Global

Adam Bland

"We were extremely impressed with avsnet’s knowledge, technical skill, delivery methods and their overall flexibility."

Adam Bland
Deputy Head of Resilience / CLCH NHS Trust

Andrius Kasparavicius

"We weren’t entirely sure what technology we needed for our communications strategy, so avsnet worked closely with us to ensure we were choosing the right options."

Andrius Kasparavicius
Infrastructure Team Lead / eCommera

Penny Williams

"The team fully understood what we needed and provided us with a range of communications solutions that we as a business are proud of."

Penny Williams
Manager / Qualcomm

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